Bookings
Someone picks a time on your site instead of emailing to ask what is free. You confirm it or decline it, and they hear back either way. $2.99 a month per site — and it comes with premium designs.
A page of files can show your hours. It cannot hold a diary, which is why taking appointments from a website normally means a second subscription and a booking widget that looks like somebody else's product dropped into the middle of yours.
Bookings is an app on your own site. Add the block to a page in the editor, publish, and people can ask for a time. What it is not is a supermarket checkout: nothing is booked until you say so.
How a booking happens
Nothing lands in your day without you agreeing to it first.
They pick a slot on your page and send it. You get an email about it; they see your own thank-you message on the page.
In your site's Diary, in the portal. Every request sits there waiting until you have decided, so nothing is booked by accident.
A confirmation comes from your business's name, carries a calendar attachment they can add in one tap, and has a link to cancel. A decline goes out too, rather than leaving them wondering.
Worth knowing first
Nothing stops a visitor asking for 3am on a Sunday. You decline it, and they get the email saying so. That is the honest state of it today — real opening hours are on the list, and this page will say so when they land. If your business genuinely cannot work that way yet, it is better to know now than to find out from a 3am request.
What it costs
Per site, on top of that site's own 99¢ a month. Pick a premium design and it is already in there.
Add-ons ride the same schedule as the site — a yearly site's Bookings is billed yearly — and appear as their own line on Billing. Remove it from the site's Apps page and the block stops working on the published site; the bookings you already have stay in the portal and stay exportable. Forms is separate, and is never included with any design.
Quick answers
It is included with premium designs. On any other design it is $2.99 a month, per site, on top of the site's own 99¢ a month.
No. It is a request, not a checkout — nothing is booked until you confirm it in your site's Diary. The visitor hears back either way.
Not yet. Nothing stops a visitor asking for 3am on a Sunday, and you decline it. Real opening hours are on the list.
No. Bookings is a block you add in the editor, so it belongs to a site built from one of our designs. A site published as a zip, from the CLI or from Git has no design behind it to put one in.
The block stops working on the published site. The bookings you already have stay in the portal and stay exportable.
Full detail on all three apps in the help centre: Forms, Bookings and Shop. Or read about Forms and Shop.