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Billing and cancellation

Two ways to pay for the same site, one line per site on a single invoice, a 30-day money-back guarantee, and a cancel button that stops renewal right away.

99¢a month, billed yearly
30 daysmoney-back guarantee
Immediatecancellation, no calls
Quick factsthe numbers
99¢a month
1 GBstorage
250 GBtraffic
99%uptime target

Lemonade Host bills per site, on whichever of two intervals you pick, with a 30-day money-back guarantee on any new payment and a cancel button that stops renewal right away - no call needed.

The two intervals

IntervalWorks out toYou payHow often
Yearly99¢ / month$11.88Once a year
Monthly$2.99 / month$2.99Every month

Every interval buys an identical site - same storage, same bandwidth, same everything. The only difference is how often money changes hands; fewer payments mean less handed to the card networks, which is why yearly costs less per month than monthly.

Per-site billing

Billing is per site, not per account. One subscription holds every site you run, and each site is its own line on a single invoice - three sites is one charge with three lines, never three separate charges.

Adding and removing sites

Add a site and a new line appears on the same invoice, at the same interval as your other sites. Remove a site and its line disappears, and future billing for it stops - but the site stays live through the end of the term you already paid for, and there's no credit for the unused portion.

The 30-day money-back guarantee

A new site's first payment is covered for 30 days, on any interval. Press Get a refund on your Billing page within that window, or email [email protected] - no reason required, and no attempt to talk you out of it. You choose a refund to your original payment method or the same amount as account credit. The full rules are in the refund policy.

How to cancel

Canceling is a button in your account. Renewal stops right away: no confirmation call, and any offer we show along the way is one click to skip. Your site stays live until the end of the period you've already paid for, and then the subdomain is released.

Renewal reminders

On a yearly plan we email you 30 days before the charge, with the exact amount and a direct link to stop the renewal. On a monthly plan you get a reminder once a year on your subscription’s anniversary - the amount, the next charge date, and the same cancel link. Nobody on Lemonade Host goes a year without hearing from us about what they’re paying. Your billing page always shows the next date too. If you switch intervals, that change applies at your next renewal.

Stopping a renewal, deleting a site and asking for a refund are three different things, and the help center walks through each in turn: stopping renewal, deleting, and refunds.

Keep reading

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