Billing and cancellation

Lemonade Host bills per site, on whichever of three intervals you pick, with a 30-day money-back guarantee on any new payment and a cancellation button that takes effect immediately — no call, no retention offer.

The three intervals

Every interval buys an identical site — same storage, same bandwidth, same everything. The only difference is how often money changes hands; fewer payments mean less handed to the card networks, which is why yearly costs less per month than monthly.

Per-site billing

Billing is per site, not per account. One subscription holds every site you run, and each site is its own line on a single invoice — three sites is one charge with three lines, never three separate charges.

Adding and removing sites

Add a site and a new line appears on the same invoice, at the same interval as your other sites. Remove a site and its line disappears, and future billing for it stops — but the site stays live through the end of the term you already paid for, and there's no credit for the unused portion.

The 30-day money-back guarantee

Any new payment is covered for 30 days. Ask within that window and we refund it — no reason required, no form to fill out, and no attempt to talk you out of it.

How to cancel

Cancelling is a button in your account. It takes effect immediately: no confirmation call, no "are you sure" discount offer, no multi-step retention flow. Your site stays live until the end of the period you've already paid for, and then the subdomain is released.

Renewal reminders

We send the annual renewal reminder before a yearly charge. For monthly and quarterly plans we may also send a courtesy reminder, but it isn't guaranteed for every cycle — the surest way to know what's coming is to check the renewal date on your billing page. If you switch intervals, that change applies at your next renewal.