Billing and cancellation

Lemonade Host bills per site, on whichever of two intervals you pick, with a 30-day money-back guarantee on any new payment and a cancellation button that takes effect immediately — no call, no retention offer.

The two intervals

Every interval buys an identical site — same storage, same bandwidth, same everything. The only difference is how often money changes hands; fewer payments mean less handed to the card networks, which is why yearly costs less per month than monthly.

Per-site billing

Billing is per site, not per account. One subscription holds every site you run, and each site is its own line on a single invoice — three sites is one charge with three lines, never three separate charges.

Adding and removing sites

Add a site and a new line appears on the same invoice, at the same interval as your other sites. Remove a site and its line disappears, and future billing for it stops — but the site stays live through the end of the term you already paid for, and there's no credit for the unused portion.

The 30-day money-back guarantee

Any new payment is covered for 30 days. Ask within that window and we refund it — no reason required, no form to fill out, and no attempt to talk you out of it.

How to cancel

Cancelling is a button in your account. It takes effect immediately: no confirmation call, no "are you sure" discount offer, no multi-step retention flow. Your site stays live until the end of the period you've already paid for, and then the subdomain is released.

Renewal reminders

On a yearly plan we email you 30 days before the charge, with the exact amount and a direct link to stop the renewal. On a monthly plan you get a reminder once a year on your subscription’s anniversary — the amount, the next charge date, and the same cancel link. Nobody on Lemonade Host goes a year without hearing from us about what they’re paying. Your billing page always shows the next date too. If you switch intervals, that change applies at your next renewal.