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Questions

Everything, answered plainly

The details we keep off the marketing pages live here — jump straight to the group you need.

The product

What counts as a static site?

Anything made of HTML, CSS, JavaScript, images and fonts — files a browser can read directly. Portfolios, brochure sites, documentation, landing pages, and anything exported from a site builder all qualify. What doesn't run here is server-side code: no PHP, no Node processes, no databases, no scheduled jobs.

How fast does a deploy actually go live?

A few seconds once your files reach the front of the queue. Deploys publish in the order they arrive, so a straightforward upload is live — routed, cached and SSL-checked — well before you've switched back to your browser tab.

Which of the four deploy routes should I use?

Whichever matches how you already work. Connect a Git repository and every push republishes the site; drag a zip into the browser; run npx lemonade deploy from the CLI; or connect the MCP server so an AI assistant can publish on your behalf. All four land in exactly the same place, and you can switch between them whenever you like.

What does 99% uptime actually mean?

It means we plan for up to roughly seven hours of downtime in a month on a site served from Cloudflare's global edge. That's the honest number for what this costs, and we'd rather publish it than claim something we can't hold to.

Limits

What are the storage and traffic limits, per site?

1 GB of storage and 250 GB of traffic a month. They exist to keep the service healthy at this price, and almost no real static site — a portfolio, a set of docs, a landing page — ever gets close to either number.

What happens if I go over 250 GB of traffic?

We email you before you get there. Nothing switches off without warning and there's no automatic overage charge — if a site regularly needs more, we'll talk about moving it up rather than sending you a surprise bill.

Are there limits on file size or file count?

Yes: 25 MB for a single file and around 20,000 files in one site. Both cover the overwhelming majority of static sites without anyone ever running into them.

Is there a limit on how often I can deploy?

Around 100 deploys a day per site — far more than anyone triggers by hand. Deploys enter a queue and publish in the order they arrive, so a burst of pushes just lines up rather than failing.

Domains

Can I use my own domain?

Yes, for an extra 99¢ a month on any site — $1.98 a month all-in. That covers the SSL certificate and its renewals, plus step-by-step DNS instructions that work for both the apex domain and www. Every site also gets a free subdomain, with SSL, at no extra cost.

Do you sell domains?

Not yet. Buy your domain at any registrar and point it at us — the instructions take about five minutes. In-flow domain registration is on the roadmap.

Can I remove or swap a custom domain later?

Any time, from the same panel you added it in. Detach one domain and attach another whenever you like — there's no fee for changing your mind and nothing to wait out.

Billing

Why is there no free plan?

Two reasons. At 99¢ there's nothing for a free tier to funnel people toward, and free hosting is what attracts phishing and spam — the real cost of running cheap hosting. Asking for a real card up front keeps that out, which keeps the price down for everyone else.

How do I cancel?

There's a cancel button in your account and it works immediately — no email, no chat, no retention offer. If you're inside 30 days of paying, ask and we'll refund you as well.

How does billing work with several sites?

One subscription, one invoice, one line per site. Add a site and a line appears on the next invoice; remove one and its line drops off at the end of the term you already paid for. More detail on the pricing page.

What does the 30-day guarantee cover?

Any new payment, on any interval. Ask within 30 days of paying and it's refunded — no reason required, no form, no offer to make you reconsider.

What happens when my plan renews?

You're charged the same price you started at — 99¢ a month, whichever interval you picked, whether that's paid yearly, quarterly, or monthly. The number never goes up at renewal.

The company

How do I get early access?

Join the list with your email and we'll reach out the moment there's a spot for you — that's the only thing we use your address for.

Who runs this?

A small, independent operation running one product — static hosting — and pricing it at what it actually costs. No investor roadmap and no growth team angling to raise the price later; more of the story is on the about page.

Still stuck? The contact page reaches a person, not a ticket queue — send your question there and it gets read.

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